Opportunity
Guided by that insight that 80% of UK customers engage with brands through their mobile phones, there was an opportunity to evolve MONOPOLY® for a new generation of fans that highly value digital experiences.
According to the National Literacy Trust, a UK-based charitable organization supported by McDonald’s, nearly 1 in 10 (9.7%) adolescents in 2022 who received free school meals did not have a book of their own at home. With this lack of accessibility to books for young students in mind, McDonald’s and tms set out to create “I Can Dream Big,” the latest iteration of the global Happy Meal® Readers program which builds off its original principles originating in 2001. The series consists of aspirational children’s books that encourage children to fall in love with reading with the help of fun and relatable storylines, accompanied by engaging new digital elements, activity sheets, and more.
A seminal partnership was formed between tms, McDonald’s, and the Little People Big, Dreams brand, growing the partnership from a brief book series to strategizing a compelling new global Happy Meal Readers program. McDonald’s and tms strategized the concept of “I Can,” an idea centered around empathy, putting an emphasis on relatable stories with inspirational figures while giving children easy access to read with every Happy Meal. Commencing in August of 2022, the books touch on a variety of interests and lessons, offered as a choice alongside the Happy Meal® toy.
The Happy Meal® Readers x Little People, Big Dreams partnership was thoughtfully designed with families in mind. Using the scale of the McDonald’s system, all partners came together to place books in the hands of children and families to make reading fun through moments of togetherness.
The Happy Meal Reader initiative is based on three major pillars: entertainment, empowerment, and democratization. These pillars guided us towards creating accessible books that educate, motivate, and empower readers, while also providing storylines that are eye-opening yet relatable.
Using qualitative and quantitative analysis in nine global markets, we selected engaging and confidence-boosting stories that teach important life lessons with engaging illustrations to keep little readers captivated. Through McDonald’s research, we found the most successful themes are animals, nature, and science. Other storylines range from athletics to social initiatives, including titles like “I Can Be a Sports Star,” “I Can Be a Champion of Change,” and “I Can Be a Talented Musician.” While these books are designed as condensed versions to fit within the Happy Meal packaging, full-versions of the books are available for purchase in retail book stores.
McDonald’s and tms also created digital activities and games which correspond with the Happy Readers series that can be accessed by scanning the QR Code on the Happy Meal Readers Book, extending the storylines and education beyond the books to increase engagement and make young readers feel as they are a part of the protagonist’s adventure!
The readers have proven to be a global success, with 17 books published in 2022 and 41 diverse role models featured in over 100 countries. Since 2001, tms and McDonald’s have been passionate about making books accessible for children and have produced nearly 1 billion books as of 2023, making McDonald’s one of the largest children’s books distributors in the world. Through the “I Can Dream Big” Happy Meal Readers initiative since 2022, McDonald’s has successfully put over 50 million books into the hands of young readers.
US sports fandom knows no bounds – especially when it comes to their college alma mater. Knowing how fanatics love to dissect and see every angle of the action, Samsung Galaxy provided a never-done-before viewing experience for one of the biggest sporting events of the year – men’s and women’s college basketball tournaments. tms had the opportunity to bring to life this first-of-its-kind partnership between Samsung Galaxy and the TIAA Big Ten Men’s and Women’s Basketball Tournaments, making the Samsung Galaxy S24 Ultra the official smartphone of the conference.
To showcase Samsung Galaxy’s newest S24 Ultra as the most powerful device in the history of the S Series, tms negotiated and managed a partnership with the Big Ten Conference, overseeing day-to-day business to ensure its success. Known for its industry-leading camera and AI capabilities, the S24 Ultra is the first device to capture and stream in-game content from “behind the basket”. The Big Ten Conference, an association of fourteen esteemed Division I universities within the NCAA, streams over 2,200 live events across Fox Sport’s Big Ten Network (BTN), making this partnership a perfect opportunity to spotlight the S24 Ultra’s capabilities to a wide-reaching audience.
In utilizing Samsung’s advanced technology, we are excited to enhance our game broadcasts with action shots from the Samsung Galaxy S24 Ultra and add an element of creativity to the TIAA Big Ten Men’s and Women’s Basketball Tournaments.
Throughout the TIAA Big Ten Men’s and Women’s Basketball Tournaments, the S24 Ultra captured historic moments and upsets, from the tip to the final buzzer. With its unparalleled camera position, fans were able to see all the basket action with the “Ultra Replay Report” streamed on the BTN’s broadcast channel and livestream. Fans could even take part in the experience at the Target Center arena in Minneapolis, Minnesota to try out some of the newest Galaxy AI features on the S24 Ultra, including its ProVisual Engine and 100x enhanced digital zoom. Samsung also let fans get in on the action by releasing a series of digital branded social content across its platforms.
With the backdrop of the cost-of-living crisis, tms and McDonald’s wanted to bring customers some much-needed cheer. Enter ‘Winning Sips’. We set out to create a campaign that would create feel-good moments for customers, engaging them through attention-grabbing promotions and exciting visuals to showcase McDonald’s generosity and invoke a sense of joy.
tms developed the strategy for ‘Winning Sips’ based on McDonald’s value framework that centres on showing generosity to customers. Working cross-functionally to bring together technology, marketing, and sourcing, we brought to life the creative conception, in-app experience, packaging, and merchandise. At the heart of the campaign, the ‘virtual sips’ mechanic combines the drama of a “thirst-quenching first sip” with the chance to win millions of feel-good prizes.
The uplifting visual identity tapped into a feeling of joy that can be seen across packaging, in-store communications, and in the McDonald’s app. tms built a robust in-app experience which served as a portal to millions of prizes, from instant win food prizes to exclusive Coca-Cola branded merchandise, and up to £10,000 cash. All this was up for grabs following a medium or large soft drink purchase.
McDonald’s wanted to provide customers with some light hearted fun, and reward them with something extra when they visit us, and what better way of doing that than ‘Winning Sips’. We look forward to launching four weeks of sipping, slurping and a chance to win.
tms set out to create a FW 23/24 kit launch campaign for the adidas-sponsored Juventus Football club. Long hailed the “Bianconeri” for the club’s black and white striped uniforms, we saw an opportunity to bring this strong visual motif to life with a film and campaign photography that honored and celebrated the club’s rich Italian heritage and loyal fanbase – dubbed the “heard”.
Capitalizing on the untapped potential of club kits as cultural and streetwear icons, we collaborated with adidas to make this vision come to life.
tms used renowned Italian imagery as a creative starting point, merging references such as Paolo Sorrentino’s surrealist film, The Great Beauty, with Juventus’ core values and design hallmarks. The iconic Bianconeri stripes are a thread that runs throughout the video and photography, establishing a clear, captivating, and unique visual identity for the brand, setting it apart from competitors. This elevated presentation of the FW 23/24 kit was an expression of the club’s individuality to inspire positive sentiment, create hype, galvanize fans, and ultimately boost adidas sales.
Leading the creative direction and production, tms provided Bianconceri fans with an immersive tour of Villa Perosa, just a 25-minute drive from the football club’s training grounds in Italy. Directed by Theodore Guelat and photographed by Dali Geralli, the campaign cast Juventus players, legends, and fans in unexpecting roles, featuring stars like Alessandro Del Piero, Danilo, Lisa Boattin, Kenan Yildiz, Dean Huijsen.
While the campaign is inspired by classic Italian surrealism, we balanced this with modern techniques such as 3D scanning techniques and aerial views of the estate. The zebra print is featured throughout, from the top hats, interiors, and jerseys to an actual horse dressed as a zebra. The end scene pans out to a portrait of the Juventus “family” featured in the film, symbolizing the power of the Juventus fandom and demonstrating that success is built off years of teamwork between the club and its fans.
Guided by that insight that 80% of UK customers engage with brands through their mobile phones, there was an opportunity to evolve MONOPOLY® for a new generation of fans that highly value digital experiences.
Customers have always loved the on-pack peel, however this year, instead of peeling to reveal a potential loss, Double Peel extended the game in the McDonald’s app – transforming customers’ phones into a MONOPOLY® gameboard. It was essential and that we created a collection mechanic that felt fun not clinical with an exciting moment of theatre for the peel reveal. Every transition between taps, sound and animation was carefully considered to delight customers throughout the gaming experience. Furthermore, we wanted the app to be as inclusive as possible and created a game that was easy to use from an accessibility standpoint.
We designed a platform that transforms customers’ phones into a MONOPOLY® game board, allowing them to collect their properties digitally. The prize mechanic is powered by our proprietary iWin technology and integrates with McDonald’s technology stack to ensure prizes won are easily redeemable and customers can seamlessly access their data. Through the new gaming platform, we ensured ‘double peel’ was the most successful MONOPOLY® to date, with thousands more users drawn in by the exciting digital element of the program.
By extending our popular MONOPOLY promotion at McDonald’s into a more immersive app experience, we’ve not only given customers additional ways to play, we’ve also built a wider, longer-term engagement in the game over the 6-week period – along with more ways to win. Doubling the fun for everyone.
The physical peel, central to McDonald’s MONOPOLY game play, has always been well-loved, but its joy is short-lived. Our opportunity was to build a wider-reaching, longer-term, more immersive brand and digital experience so that consumers could continue playing and winning beyond the physical peel.
Customers have always loved the on-pack peel, however this year, instead of peeling to reveal a potential loss, Double Peel extended the game in the McDonald’s app – transforming customers’ phones into a MONOPOLY® gameboard. Players still had the opportunity to peel the label on their promotional food item for a potential Instant Win, but now they could also scan a property code to complete sets in the McDonald’s app. Each property banked in the MONOPOLY® Wallet gave players another chance to win an array of prizes via the Digital Peel in the app. tms brokered contracts between McDonald’s and over 20 prize partners, including BMW, Paramount+, TUI, JD Sports, See Tickets, Photobox, Wrappz, Zavvi, Go Ape, GLOSSYBOX, SkullCandy and AO.com. Customers had the chance to win everything from a new Mini Cooper, to shopping vouchers and personalized accessories.
After 16 years, we created a next-generation McDonald’s MONOPOLY® game, inspiring customers to double down on what they love and created a campaign that magnified the double feel-good feeling of the peel in a fun and engaging way. By extending the promotion into a more immersive app experience, we not only gave customers additional ways to play and win but also fostered high engagement making this year’s MONOPOLY® the biggest and best to date.
By extending our popular MONOPOLY® promotion at McDonald’s into a more immersive app experience, we’ve not only given customers additional ways to play, we’ve also built a wider, longer-term engagement in the game over the 6-week period – along with more ways to win. Doubling the fun for everyone.
In a world of sub-par customer rewards programs, T‑Mobile wanted something that set their services apart and provided real value for their customers by showing true appreciation.
Our data showed customers were sick of convoluted, tiered programs with valueless points. tms set out to drive value just for being a customer — skipping complex points systems. We shook up the idea of loyalty by keeping it simple and rewarding. We aimed to earn customers’ loyalty by proving T‑Mobile was already loyal to them.
We created the wireless industry’s first customer appreciation platform —T‑Mobile Tuesdays. Reinventing the loyalty paradigm in a way only T‑Mobile can, we thank customers every week with access to exclusive deals, content, and chances to win awesome experiences from brands they love. We are proud to have a longstanding relationship with T‑Mobile, continue to evolve the T‑Mobile Tuesdays platform, and connect T-Mobile with new, relevant brand partners to meet the ever-changing customer demands.
O2 Priority is a long-standing loyalty program with strong brand fame; however, it needed to re-engage audiences in order to drive increased app downloads and engagement among its customers.
Driving hype and cultural relevancy around O2, Priority’s offers were lacking. Our approach was to rethink the calendar of offers with a focus on experience punctuated by tentpole moments — perfect opportunities for Priority to permeate culture and drive awareness of the exclusive rewards available to O2 customers.
In recent years, gaming has quietly become one of the UK’s favorite pastimes. As the nation’s number one network, O2 had a natural opportunity to engage in gaming, facilitating great moments for its Priority customers at a time when they needed it most.
tms wanted to be as inclusive as possible and attract customers of all gaming capabilities. We created an experience that appealed to both avid and casual gamers, while simultaneously creating a pool of rewards that appealed to all O2 audience segments.
We developed “Level Up” — a campaign that appealed to esports enthusiasts and casual gamers alike with a diverse range of partners, tons of epic gaming experiences, and more invite-only moments than they could shake their controllers at. At the center, we brokered a deal with Belong Gaming Arenas to create a socially distanced gaming tournament called “The Level Up Showdown.” It featured two teams of the UK’s top gaming influencers captained by BBC Radio 1’s Chris Stark and former Inbetweener James Buckley, who went head-to-head in a gaming tournament featuring titles including Halo 3, Tekken 7, and Fall Guys. The tournament was streamed live on Priority and Twitch with customers who tuned in via the Priority app able to win over 400 prizes as the action unfurled.