Opportunity
In a world of sub-par customer rewards programs, T‑Mobile wanted something that set their services apart and provided real value for their customers by showing true appreciation.

As part of T-Mobile Tuesday’s longstanding loyalty program, the brand is giving T-Mobile members something to cheer about: another full year of MLB.TV for free. Starting on March 24, 2026, at 5:00am ET and redeemable through March 31, 2026, 4:49am ET, members can get in on this exclusive annual perk. To make the deal even sweeter, T-Mobile is giving away free baseball caps, exclusively in select stores on launch day; while supplies last.
MLB.TV gives T-Mobile Tuesday members the opportunity to stream MLB games wherever they go, online or through the app, giving them access to the latest and greatest plays in baseball. Valued at $149.99 per year, the subscription comes at no cost for members who redeem the perk.
To bring this promotion to life, tms was responsible for the in-app execution – since the launch of T-Mobile Tuesdays, we’ve led the creative and operational delivery of T-Mobile Tuesdays benefits – ensuring a seamless and rewarding experience for millions of members to drive loyalty.
For ten years, T‑Mobile Tuesdays has been thanking members with amazing partner perks – from best‑in‑class travel benefits to can’t‑miss entertainment experiences. Offering MLB.TV is just another way we’re giving fans more of what they love, every single Tuesday.
The excitement doesn’t stop there – to coincide with the MLB’s opening day, there will be a baseball sweepstakes on March 24. Those who enter will get the chance to win an unforgettable trip to the MLB All Star Game. NO PURCHASE NECESSARY. Open to residents of the fifty United States, PR, USVI and DC. 18+. 3/24/26 5:00 AM ET – 3/31/26 4:59 AM ET. On how to enter and full rules go to amoe.t-mobiletuesdays.com/page/rules. Void where prohibited.
Want to see how tms powers the T‑Mobile Tuesdays loyalty program? Explore our case study.
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tms just wrapped up a year that was nothing short of epic for T-Mobile Tuesdays. From perks to sweepstakes that sparked joy, the past year was all about giving back to the members who make every Tuesday unforgettable. As the creator of the wireless industry’s first customer appreciation platform 9 years ago, tms continues to innovate new ways to engage and reward customers through T-Mobile Tuesdays.
In 2025, partnerships were the heartbeat of the year. We teamed up with some of the biggest names – including Wingstop, DoorDash, 7/11, and Popeyes – to bring exclusive perks to our members. We also saw an array of new brands enter our app, with perks from Costco, Cracker Barrel, Allbirds, and more. From tasty treats to everyday essentials, the lineup was packed with fan favorites.

The excitement didn’t stop at perks – our sweepstakes brought the thrill of possibility every week. From Starbucks gift cards to Amazon instant wins and dream rides like the Volkswagen Buzz or Honda Prologue, these sweepstakes had everyone buzzing.

2025 wasn’t just about perks and prizes – T-Mobile also celebrated its 9th Thankiversary, an annual program that rewards its members for their unwavering loyalty. By bringing back the fan favorite “Thankenstein” for T-Mobile’s annual Halloween campaign, launching exclusive perks for T-Mobile credit card holders, and spreading holiday cheer with festive surprises, these moments remind customers why T-Mobile is their go-to service provider.

Learn how tms reinvented loyalty with T-Mobile Tuesdays by diving into our case study.




T-Mobile Tuesdays is celebrating its ninth anniversary – to “cheers to nine years”, tms executed a campaign which rewarded members for their unwavering loyalty.
tms’ longstanding partnership with T-Mobile enabled us to create the wireless industry’s first customer appreciation platform back in 2016 – since then, we’ve continued to evolve T‑Mobile Tuesdays by running engaging promotions like Thankiversary and connecting the brand with new, relevant partners to meet ever-changing consumer demands.
Launching on Tuesday, June 3 and running through June 9 in the T-Life app, members had the chance to take advantage of nine different perks like $5 movie tickets from Atom Tickets, a free Burger King Whopper® Jr., buy one get one wings from Wing Stop®, buy one get one baked goods from Cinnabon, and much more by simply logging in.
In addition, nine grand-prize worthy rewards were also up for grabs, including a “Trip of a lifetime” valued at $150,000, a $90,000 cash prize, a 2025 Honda Prologue, free wings from Wingstop® for a year, free gas from Shell® for a year, a $1,000 gift card, and more. To play, members will be directed to an image matching game where they match the image cards to form pairs – if members match 10 pairs in 90 seconds or less, they will be entered for the chance to win one of nine prizes.
To celebrate the anniversary of T-Mobile Tuesdays, tms set out to create a promotion that truly rewards its members through an enticing prize pool from brands they know and love. Nine years of T-Mobile Tuesdays is a testament to our enduring partnership with T-Mobile, demonstrating the power of loyalty and brand partnerships to deliver superior customer experiences.
T-Mobile’s Thankiversary kicked off its membership month, consisting of a month of extra perks T-Mobile members love.
Learn more about our partnership with T-Mobile and how we reinvented loyalty with the introduction of T-Mobile Tuesdays.




In a world of sub-par customer rewards programs, T‑Mobile wanted something that set their services apart and provided real value for their customers by showing true appreciation.

Our data showed customers were sick of convoluted, tiered programs with valueless points. tms set out to drive value just for being a customer — skipping complex points systems. We shook up the idea of loyalty by keeping it simple and rewarding. We aimed to earn customers’ loyalty by proving T‑Mobile was already loyal to them.

We created the wireless industry’s first customer appreciation platform —T‑Mobile Tuesdays. Reinventing the loyalty paradigm in a way only T‑Mobile can, we thank customers every week with access to exclusive deals, content, and chances to win awesome experiences from brands they love. We are proud to have a longstanding relationship with T‑Mobile, continue to evolve the T‑Mobile Tuesdays platform, and connect T-Mobile with new, relevant brand partners to meet the ever-changing customer demands.








Account Executive Clara Martínez Basurto joined The Marketing Store during the pandemic and has seen the evolution of our workplace from fully remote out of necessity to a hybrid set-up that fosters flexibility, autonomy, and balance for employees. She’s worked across our Retail Experience and T‑Mobile Tuesdays Account Teams, both of which take full advantage of our flexible work set up by working from home for part of the week and also going into the office together regularly.
Built In Chicago interviewed Clara for their recent round up, “How to Take Hybrid to New Heights.”
When asked about how hybrid work has impacted Clara and her colleagues, Clara said, “It’s hard to say how the state of work will look in the future, but at every step The Marketing Store has been receptive to feedback. While it’s great to be able to work from home and have extra flexibility, having the option to go back into the office allows my team to regroup and better collaborate in ways that we can’t over Slack and video calls.”





This April, we teamed up with T‑Mobile and MLB® to bring back a T-Mobile Tuesdays homerun — a free season of MLB.TV!
MLB.TV allows users to tune into any regular season game, even those out-of-market, live or on demand all season long in the MLB® App. This offer has become a customer favorite in the Tuesdays app and drew an 8% increase in redemptions this year. In 2021, we saw users stream 51 million hours of content in the MLB® App, and we’re aiming to top that in 2022.
But it doesn’t stop there. Tuesdays users also had the chance to enter into a sweepstakes, with the potential to win either a $1,000 MLB® Shop Gift Code, so they could rep their favorite teams in style, or a trip for two to the 2022 MLB® All-Star Game. With the world opening back up, this grand prize gives the lucky winners the opportunity to experience baseball back in person again, from the first pitch to the last out.
“It was exciting to get to help bring a free year of MLB.TV action to the T‑Mobile Tuesdays community. The 2022 season should be a hit,” said Dakota Klaes, Account Executive at tms (formerly The Marketing Store).




With both Nurse Appreciation and Teacher Appreciation dates falling within the same week span, T-Mobile Tuesdays took the opportunity to celebrate and thank both important groups of front-line workers on Tuesday, May 3rd.
This offer was a first-of-its-kind, directly benefitting those who make huge daily impacts in healthcare and education. We were proud to help bring it to life in the T‑Mobile Tuesdays app through creative execution.
To get thanked, all nurses and teachers need to do is verify their job, then select which self-care treat they’d like: a Reebok gift card, 2 tickets to the movies and a Restaurants.com gift card, or a spa gift card.
tms (formerly The Marketing Store) is proud to have supported T‑Mobile on this great initiative.




2’s are everywhere you look in 2022, and we’ve been counting down the days until 2/22/22. We couldn’t think of a better time for T‑Mobile to dial up the appreciation in 22+ ways in the T‑Mobile Tuesdays app since it falls on, you guessed it – a Tuesday!
Customers will have the chance to snag all kinds of 2-themed thankings — like 2-for-1 Chicken Sandwiches, .22 cent/gallon gas, 22 free photo prints, $2 coffee cards and more — all day long on 2/22/22. These giveaways involve gamification too. Tuesdays users can play interactive 2-themed games with a chance to win $222k!
Even better, Tuesdays is keeping this 2-themed celebration going all year long with $2 coffee cards, $2 movies tickets and 2-for-1 pizzas to show appreciation to the best customers around.
Explore T-Mobile’s 22222SDAYS experience in the T-Mobile app, and read the full campaign details.




Mike Belcher, SVP of Business Development and Partnerships at T‑Mobile, and Ryan Hedges, SVP of Strategy & Experience at tms (formerly The Marketing Store), presented at ANA’s Brand Masters hybrid conference in San Diego, CA.
Their first in-person event since the start of 2020, Belcher and Hedges took the stage to outline T‑Mobile’s mission to change wireless for good and turn the loyalty model on its head, building lasting brand love through the award-winning customer appreciation program T‑Mobile Tuesdays. Designed and developed by tms (formerly The Marketing Store) five years ago, the user-driven app rewards customers every Tuesday with free products and experiences — called “Thankings” — from top brands.
Belcher and Hedges also spotlighted how T‑Mobile, and T‑Mobile Tuesdays in turn, has been able to pivot in response to Covid, leaning into community and CSR initiatives that their customers craved and staying on top of what’s happening to give customers the experience they need.
Here are the key takeaways from their presentation:




After an especially challenging time for our industry and the world, we are excited to round out the year on a positive note with wins from Loyalty360 and Digiday.
T‑Mobile and tms (formerly The Marketing Store) won two Loyalty360 Awards for T‑Mobile Tuesdays. We received silver for Customer Loyalty Strategy and bronze for Customer Experience (CX) Strategy.
An association for customer loyalty, Loyalty360 honors brands that build customer loyalty that’s proactive, meaningful and measurable. The Loyalty360 Awards feature 13 categories, from B2B Customer Loyalty to Incentive and Reward Design and more.
This recognition for our recent work would not be possible without the ongoing efforts of our team. We are thrilled that Digiday has recognized their ability to connect even while physically apart and to effectively balance work and home life—no small feat when your “office” is a screen that’s always just a few feet away.
Specifically, tms (formerly The Marketing Store) was named a Digiday Worklife Awards finalist in two categories: Most Committed to Work-Life Balance and Employer of the Year.
The Digiday Worklife Awards celebrate companies with strong cultures that run deep, beyond company parties or individual perks. The winners have core values that are unique and essential to their organizations.
This year in particular Digiday spotlighted how finalists’ across the board fostered collaborative, high-morale workplaces, even as the Coronavirus pandemic upended the ways their businesses functioned.
Vanessa Smith, Managing Director, said, “These wins speak to our ability to adapt in the face of challenge while—most importantly—still prioritizing the wellbeing of our people. They are truly our greatest assets, and I could not be prouder of how our team has supported one another in 2020.”


