tms’ Director of Strategy shares how collectibles build brand fandom for Campaign UK

November 2, 2026
lineup of collectible croc happy meal toys

Collectibles are a powerful marketing tool for brands to build lasting fandom. For Campaign UK’s, “Comfort and joy: collectibles have moved from fad to fundamental marketing,” tms’ Strategy Director, Tasmina Chhugani, explores the rising trend. 

In the article, Tasmina shares how collectible products have become a key marketing tactic, fueled by a rising number of grown-up collectors, also known as “kidults”. 

 From Labubus and bag charms to Happy Meal toys, collectibles have become a fundamental marketing tool. Their power lies in the fact that they tap into something deeper than a trend: our need for comfort and joy. People are looking for reassurance, play and a sense of belonging. Brands that understand this are using collectibles to build fandoms, not just to sell products. 

– Tasmina Chhugani
Strategy Director at tms

Today’s consumers are looking for products that spark nostalgia, giving brands the opportunity to connect with audiences on a deeper emotional level.  

With extensive experience creating collectibles for major brands like McDonald’s Happy Meal toys and Starbucks drinkware, tms helps turn products into opportunities for consumer engagement and fandom. 

Read more on Campaign UK. 

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McDonald’s | FIFA World Cup

Squishmallows Happy Meal retail poster with an assortment of Squishmallows toys on a soccer field

Opportunity

McDonald’s FIFA World Cup 2026™ campaign was a moment to translate cultural excitement into connected customer experiences for both Gen Z and Gen A. By supporting the development of two integrated retail campaigns: the FIFA World Cup Meal and the FIFA x Squishmallows Happy Meal, capturing both generations‘ appetites for collectability. 

Three FIFA world cup meal cups

Approach

The FIFA World Cup Meal gave Gen Z fans a tangible way to celebrate the tournament with a collectible cup lineup emblazoned with iconic footballers and unique packaging which included a rare golden fry carton.  

To appeal to Gen A, tms facilitated a partnership between McDonald’s and Jazwares for the FIFA x Squishmallows Happy Meal. Core Squishmallows characters were dressed as FIFA World Cup mascots for a family-friendly collectible experience. Extending engagement beyond the restaurant, our digital Happy Meal game invited fans to build a team of Squishmallows football stars and score goals – connecting the physical collection with Gen A’s love of digital play. Excitement and discovery were driven at the point of purchase through a retail experience that included dedicated signage, football-themed table decals, and an interactive Happy Meal box featuring goal and ball perforations.  All packaging was designed by our embedded agency Boxer Brand Design.  

Outcome

The two campaigns transformed a typical McDonald’s order into collectible experiences for Gen Z and families alike. By leveraging brand partnerships, unique promotional products, sourcing and supply capabilities, retail and digital experiences, tms demonstrated how one cultural moment can engage multiple generations and turn World Cup excitement into repeat reasons to visit McDonald’s. 

The FIFA x Squishmallows Happy Meal included 23 toys, while the FIFA World Cup Meal featured six collectible cups globally and nine in the U.S. 

The Happy Meal digital experience drove strong engagement, generating more than five times the impressions of a typical digital experience and over 42 million in-app video plays. As a direct extension of the physical toy, the game helped create a seamless path from collectible play to digital interaction, showing how immersive digital experiences can deepen audience engagement at scale compared to traditional above-the-line advertising. 

Ready to turn cultural moments into connected customer experiences? Get in touch or view our solutions to learn how tms can help. 

 

Golden McDonald's fry carton
Red Big Mac FIFA clamshell
Big Mac sauce

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Four things brands need to know about the new era of branded merchandise

June 30, 2026

Branded merchandise is evolving into a core marketing strategy, helping brands build engagement, loyalty, and cultural relevance beyond traditional advertising.

This shift is here to stay. Given Gen Z’s rejection of traditional advertising, merch fills the gap as a crucial engagement platform and a gateway to the brand’s ecosystem. And for the growing numbers of people who belong to fandoms – a source of joy for 80% of consumers – these objects act as a tangible expression of identity, values and belonging.  

Let’s take a look at some leading industry examples and how they’re mastering this new era of branded merch. 

High-low brand collaboration blends expand reach

A leading example of this trend is Handbags by New York label Susan Alexandra normally retail for hundreds of dollars but her signature bright, beaded aesthetic recently showed up in an unexpected place: a line of limited-edition drinks carrier for McDonald’s, each one matched to a specific drink. It’s a compelling example of how modern merch can collapse traditional luxury hierarchies, cleverly merging premium aesthetics with mass-market accessibility.  

The tms take: High-low brand collaborations are an effective merchandise strategy for both partners, expanding audience reach by allowing premium brands to gain relevance and visibility while mass brands borrow cultural cachet and design credibility. 

 

Unexpected brand collaboration drive cultural relevance  

Partnering with IP or creators is an effective way to gain cultural equity, but the best executions go beyond superficial logo swaps and find synergy in unexpected places. One of the most notable unexpected collaborations is the Eternal Playlist Urn from canned beverage brand Liquid Death and Spotify. Shaped like a funeral urn, this limited-edition resin speaker was paired with a personalized playlist (generated by prompts such as “What’s your eternal vibe?”) to provide the soundtrack to the owner’s afterlife. Fusing Liquid Death’s irreverent heavy metal aesthetic with Spotify’s music fandom, it turns merch into a piece of entertainment in itself.   

The tms take: Unexpected, cross-industry brand collaborations drive cultural relevance by combining novelty, emotional resonance, and social shareability into a single merchandise moment

 

‘Frenemy’ collaborations create viral merchandise moments   

For example, a pair of fast-food rivals in the UK recently leveraged their overlapping target audience to create a novelty menu item. A Greggs’ best-selling Sausage Roll drenched in KFC’s signature Gravy, the co-branded “Gravy Meets Pastry Sharing Bucket” was available in select cities via delivery for a strictly limited time. Such an absurd pairing created instant social media traction and driving scarcity-fuelled demand.  

The tms take:  “Frenemy” brand collaborations feel inherently newsworthy because they disrupt category expectations, helping brands unlock new audiences while amplifying cultural cachet through surprise and humour. 

 

Future-proof your branded merchandise with AI-Powered Personalization

A new wave of connected merch is emerging, turning collectible objects into ever evolving experience hubs. Led by musicians and streetwear brands, early adopters are already distributing designs embedded NFC chips or QR codes, which open exclusive content – such as playlists, virtual events, VIP offers, and fan communities – when tapped or scanned. As AI advances further, this ‘smart swag’ will be able to deliver more individualized recommendations and entertainment based on user behavior.  

The tms take: AI-powered and connected merchandise transform merch from a static product into a personalized experience hub, enabling ongoing engagement, data capture, and relationship building. 

Brands should use merchandise as a strategic marketing channel, not just promotional giveaway. The most effective merchandise strategies focus on creating products that reflect the brand’s identity, connect with consumer lifestyles, and deliver ongoing engagement. This includes leveraging limited-edition drops, brand collaborations, and personalization to generate demand and cultural relevance, as well as using “connected” features like QR codes or NFC to extend the experience beyond the product itself. When executed well, branded merchandise strengthens brand loyalty, community-building, and long-term customer relationships

Connected merchandise refers to physical products embedded with digital technology, such as QR codes, NFC chips, or augmented reality features, that unlock additional content or experiences when scanned or tapped. This can include access to exclusive content, events, personalized recommendations, or brand communities. Connected merch transforms traditional products into interactive experience hubs, enabling brands to deliver ongoing engagement, collect first-party data, and create more personalized, dynamic relationships with consumers over time.

Branded merchandise refers to physical or digital products created by a brand to promote engagement, build loyalty, and extend brand identity beyond traditional advertising.

Gen Z prefers experiential and identity-driven engagement over traditional ads, making merchandise a powerful tool for self-expression and brand connection.

Key trends include collaborative drops, lifestyle integration, limited-edition releases, connected products, and AI-driven personalization.

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